IT Support Tips for Nurseries

IT Support Tips for Nurseries

Sectors like childcare and early education are feeling the impact of technological advancement. Traditionally considered low-tech environments, nurseries now embrace Information Technology in various forms—from interactive learning software to sophisticated administrative systems. With this reliance on technology comes the need for robust IT support to ensure seamless operations.

 IT has become an integral part of nursery operations, from administrative tasks like enrolment and billing to more child-centric applications such as interactive learning platforms. Having an IT strategy not only streamlines processes but also enhances the overall learning experience for children.

1. Choose Age-Appropriate Software

Children in nurseries are at a formative age, so any software aimed at them must be age-appropriate and educationally enriching. The content should be tailored for young children and aligned with early years foundation stage guidelines, whether it’s interactive whiteboards or tablet learning apps. Take the time to thoroughly vet any software before implementing it in the nursery.

2. Keep Regular Backups

Data loss can happen for various reasons, including accidental deletion, hardware failure, or cyber-attacks. In a nursery setting, losing crucial data such as children’s medical records, attendance records, or administrative documents can be devastating. Develop a robust data backup strategy, utilising cloud storage and physical backups to ensure redundancy.

3. Prioritise Cybersecurity

Children’s data is sensitive. Nurseries must take cybersecurity seriously. This includes secure Wi-Fi networks, up-to-date antivirus software, and encryption tools. Training staff about the basics of cybersecurity, such as recognising phishing scams and the importance of strong passwords, can also go a long way in protecting sensitive data.

4. Invest in Quality Hardware

While cutting costs by going for cheaper hardware might be tempting, low-quality computers and devices often cost more in the long run due to frequent breakdowns and short lifespans. Investing in quality hardware ensures that your systems are reliable and less likely to fail when needed.

5. Offer Basic IT Training to Staff

A nursery’s staff may need to be more tech-savvy by default. Basic IT training can equip them with the skills needed to operate software and hardware effectively, troubleshoot minor issues, and understand the data storage and sharing protocols.

6. Make Use of Cloud-Based Systems

Cloud-based software solutions are beneficial for nurseries. They enable remote access to essential files and data, making it easier for staff to work flexibly and share resources. Moreover, cloud-based systems usually offer the benefit of automatic updates, ensuring you’re always working with the latest features and security patches.

7. Regular Maintenance and Updates

Outdated software can be a security risk and also result in reduced functionality. Regularly update all systems, apps, and security software. This can often be automated, but sometimes, it may require scheduling time for manual updates.

8. Manage Screen Time

Although technology offers many educational benefits, excessive screen time can harm young children. Establish guidelines on appropriate screen time durations and ensure that any time spent with technology is meaningful and constructive.

9. Technical Support and Helpdesk

Having a dedicated IT support team or a helpdesk can be immensely beneficial. This can be an in-house team or outsourced support. In either case, ensure they are trained to handle IT systems’ specific requirements and challenges in a nursery setting.

10. Keep Parents Informed

Parents today are more tech-savvy than ever and expect transparent and timely communication. Utilising parent-portal systems, newsletters, or dedicated apps can enhance engagement. Parents can log in to check their child’s progress and upcoming events or simply to communicate with nursery staff. However, ensure that such platforms are secure to protect sensitive data.

11. Be Ready for Remote Learning

The COVID-19 pandemic taught us the value of being prepared for remote learning. While nurseries are hands-on environments, having a contingency plan with online resources can be useful in emergencies that prevent physical attendance.

12. Periodic Audits

Last but not least, regularly conduct IT audits to evaluate your IT infrastructure’s performance, security, and effectiveness. These audits can identify vulnerabilities and areas for improvement, ensuring that your systems remain reliable and secure.


In summary, a well-thought-out and implemented IT strategy can make a world of difference in the smooth running of a nursery. The benefits of integrating technology are manifold, ranging from streamlined administrative processes to enriched educational experiences for children. However, this reliance on technology also necessitates solid IT support to tackle any challenges that may arise. With these tips, nurseries can take meaningful steps towards establishing a robust and effective IT environment. We offer IT support in Sheffield and beyond.

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