Cloud Telephony
Do you need immediate assistance? Give us a call on 01226 971373
Unlike older phone systems, VoIP runs over the internet, removing the need for costly hardware and onsite maintenance.
This makes it ideal for small businesses wanting to reduce expenses while improving efficiency. Your team can make and receive calls from anywhere in the world, supporting remote and flexible working with ease.
We offer tailored solutions designed specifically for small businesses. With expert setup, ongoing support, and a focus on reliability, we ensure your system works seamlessly for you.
For a cost-effective, professional, and flexible telecoms solution, have a look at our plans below.
Our Standard Plan - From £7.99 Per User
Our foundational business communications licence ideal for simple landline replacements, sole traders, or work from home businesses.
- 500 minutes to UK landline numbers
- 500 minutes to UK mobile numbers
- Free mobile, desktop & web apps
- 1 local number issued per user
- Call forwarding
- Time of day call routing
- On-hold music
- Hunt groups
- Call conferencing
- Call parking
- Availability settings
- SMS to up to 25 recipients simultaneously
- Multi-factor aunthentication for security
- Call recording with 30 days inclusive storage
- A range of hardware options to buy
- Hosted and secured by Google Cloud Technologies
Our Professional Plan - From £11.99 Per User
A fully-featured business communications licence with powerful tools for maximising employee efficency and customer experience.
Standard Features Plus…
- 2000 minutes to UK landline numbers
- 2000 minutes to UK mobile numbers
- Single sign on for Google & Microsoft accounts
- Microsoft teams voice integration
- 20+ no coding required integrations
- Bulk SMS up to 20,000 recipients simultaneously
- Multi-level IVR menus for enhanced call routing
- Instant chat messaging
- Voicemail to email transcription
- Call recording with a range of cloud storage options
- Call queues with live wallboard analytics and scheduled reporting
- Call centre tools including listen, whisper and barge
How VoIP Works
Traditional telephone systems rely on creating a direct, physical connection between two parties during a call. VoIP (Voice over Internet Protocol), however, takes a more modern approach by using your internet connection to transmit calls.
Your voice is converted into digital data and securely routed between devices via IP addresses. This allows calls to be handled far more flexibly, without the constraints of fixed lines or physical infrastructure.
Because VoIP runs over the internet — a global network of connected devices — it enables seamless communication from virtually anywhere. Whether you’re in the office, working from home, or on the move, you can access your business phone system on demand using desk phones, laptops, or mobile devices.
This flexibility not only improves productivity but also ensures your business remains responsive and professional at all times.
Business Telecoms for Your Business
At Stephenson’s IT Support Solutions, we’ve built a strong reputation as one of the region’s leading IT and telecoms providers.
Covering Barnsley, Rotherham, Sheffield, Doncaster, and surrounding areas, we specialise in delivering reliable, tailored VoIP solutions for small and growing businesses.
Whether you’re an existing customer or exploring VoIP for the first time, you can trust us for a smooth, professional installation. Our expert team ensures your system is configured to meet your needs, with ongoing support to keep everything running efficiently. With Stephensons, you’re not just upgrading your phone system — you’re investing in a smarter, more flexible way to communicate.
Contact Us
We believe that your time should be spent doing what you do best – so let us worry about the IT, while you get on with running your business!
Give us a call
01226 971373
Send us a message
studio@stephensonsgroup.co.uk