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IT Support Sheffield
Do you need immediate assistance? Give us a call on 01226 971373
A Local Approach for Sheffield Businesses
One of the things that sets us apart is how much we have in common with many of our clients. That’s because our business is a local business; we’re proud to be based in South Yorkshire, and to provide local IT support exclusively for companies in our county. As a small, local business, the one-on-one service which we can deliver is second to none, and we have a natural understanding of the needs of the other small-to-medium-sized businesses we work with.
There are practical advantages to local IT support too – like the fact that we can come out to your premises fast in the event of a problem. Naturally, we leverage options like remote IT assistance too, but there will always be times when a boots-on-the-ground approach is best.
Typically, IT assistance breaks down into two forms – break-fix (also known as pay-as-you-go IT support or on-demand repairs) and IT support contracts.
The break-fix model works well if you have just a small number of computers and need to minimise your monthly outgoings. Put simply, it just involves calling out a local IT technician as and when a problem occurs.
IT support contracts deliver enhanced peace of mind for businesses willing to invest a monthly fee for a blend of priority support and routine maintenance. The inclusion of routine, on-going maintenance is a bonus – since it can actually prevent computer faults in the first place.
Should I Take Out an IT Support Contract?
Many businesses ask us this, and it’s really two questions rolled into one. Effective IT support is vital for any business – big, medium or small, but the way that support is delivered can vary between contracts and one-off repairs.
Break-Fix vs Contracts
Typically, IT assistance breaks down into two forms – break-fix (also known as pay-as-you-go IT support or on-demand repairs) and IT support contracts.
The break-fix model works well if you have just a small number of computers and need to minimise your monthly outgoings. Put simply, it just involves calling out a local IT technician as and when a problem occurs.
IT support contracts deliver enhanced peace of mind for businesses willing to invest a monthly fee for a blend of priority support and routine maintenance. The inclusion of routine, on-going maintenance is a bonus – since it can actually prevent computer faults in the first place.
Why You Need Professional IT Assistance
Having support from a local IT technician is a must. After all, as a business owner your time should be devoted to your core operations – whether that means managing client contact, delivering your service or creating your products. Time spent updating, maintaining and repairing your computers is essentially time away from your business.
Outsourcing delivers a strong ROI for small-to-medium-sized businesses. But it also delivers a professional standard of TLC for your tech – a standard which many business owners simply can’t provide themselves.
Our flexible IT support services can be modelled to the requirements of each client, on a case-by-case basis, and there are many options open to us:
By utilising cloud-based management, we’re able to track the performance of your systems right around the clock.
Our end point protection means your security applications are kept up to date and fully functional.
And our patch management service will keep your operating systems up to date, while mitigating the risks of a ‘bad’ update causing a conflict.
Add to that options like help desk support, remote assistance and on-site assistance, and it’s clear that our service provides some of the most comprehensive IT support in Sheffield.
Still think you don’t need professional assistance? We created a guide to the advantages of small business IT support.
Pro-Active IT Support for Sheffield Businesses
Our flexible Sheffield IT support offers local business owners both practical assistance and peace of mind.
Contact our IT technicians today to create the right plan for your company.
Contact Us
We believe that your time should be spent doing what you do best – so let us worry about the IT, while you get on with running your business!
Give us a call
01226 971373
Send us a message
studio@stephensonsgroup.co.uk
