How to maintain your workplace smartphones (with tips)

Maintaining your workplace smartphones is essential for productivity and efficiency in the workplace. Your smartphone is a powerful tool for communication and collaboration, and it is important to keep it functioning properly.

In this blog post, we will discuss several tips on how to maintain your workplace smartphones.

Protect your smartphone with a case and screen protector

Workplace smartphones are often subjected to falls, scratches, and other physical damage. Protect your smartphone by using a durable case and screen protector. This will prevent physical damage and ensure that your phone is in good working condition.

Keep your smartphone clean

Cleaning your smartphone regularly is essential for maintaining its longevity. Use a soft cloth and a screen cleaner to wipe down the screen and remove any fingerprints or smudges. Be sure to clean the charging port, headphone jack, and other ports regularly to prevent dust and debris from getting inside.

Update your software regularly

Software updates provide important security patches and bug fixes that can improve your smartphone’s performance. Check for software updates regularly and install them as soon as they become available. This will keep your smartphone running smoothly and prevent security vulnerabilities.

Use secure passwords and biometric authentication

Workplace smartphones contain sensitive information and data, and it is important to keep them secure. Use a strong, unique password and biometric authentication, such as fingerprint or face recognition, to prevent unauthorized access to your device.

Use a VPN when accessing company data

When accessing company data on your smartphone, use a virtual private network (VPN) to encrypt your connection and keep your data secure. This is particularly important when using public Wi-Fi networks, which can be easily compromised by hackers.

Don’t download untrusted apps

Only download apps from trusted sources, such as the Apple App Store or Google Play Store. Avoid downloading apps from third-party sources, as these can be infected with malware or other malicious software.

Back up your data regularly

It is important to back up your smartphone data regularly to prevent data loss in case of hardware failure or other issues. Use cloud storage or an external hard drive to back up your data, and set up automatic backups to ensure that your data is always up-to-date.

Why you should work with an IT company for smartphone maintenance and repairs at work

Companies rely heavily on smartphones and other mobile devices for communication, collaboration, and productivity. To ensure that these devices are functioning properly and efficiently, many companies turn to IT repair companies like Stephensons IT Support Solutions for smartphone maintenance and mobile phone and tablet repair in Barnsley.

Here are some reasons why companies should use an IT company for their smartphone maintenance:

Expertise and experience

IT companies have specialized knowledge and experience in maintaining smartphones and other mobile devices. They have the technical expertise to diagnose and resolve issues quickly, preventing downtime and minimizing disruption to business operations.

Cost-effective

Hiring an IT company to maintain smartphones can be cost-effective, particularly for small to medium-sized businesses. IT companies can offer affordable maintenance plans that provide comprehensive coverage, including hardware repairs, software updates, and security features.

Increased productivity

A well-maintained smartphone is crucial for employee productivity. IT companies can ensure that smartphones are functioning properly, enabling employees to communicate and collaborate more efficiently. This can lead to increased productivity and better business outcomes.

Security

IT companies can provide security features such as antivirus software, firewalls, and encryption, which are essential for protecting company data and sensitive information. This can help prevent data breaches, cyber attacks, and other security threats that can harm a company’s reputation and bottom line.

Scalability

IT companies can offer maintenance plans that are tailored to the specific needs of a business. As a company grows and adds more smartphones and mobile devices, the IT company can scale their services to accommodate the additional devices and provide the necessary support.

Onboarding new staff with a workplace phone

Onboarding new staff with a workplace phone can be a complex process. However, with proper planning and execution, it can be a smooth and efficient process that helps new staff get up to speed quickly. Here are some tips for onboarding new staff with a workplace phone:

Create a clear onboarding process

Develop a clear and concise onboarding process for new staff with a workplace phone. This should include a step-by-step guide for setting up the phone, including instructions for downloading apps, connecting to Wi-Fi, and configuring email and other communication tools.

Provide training

Provide training for new staff on how to use their workplace phone. This can include an overview of the phone’s features, how to use communication and collaboration tools, and best practices for security and data management.

Set up security features

Ensure that security features such as passcodes, biometric authentication, and encryption are set up on the workplace phone. This can help protect company data and prevent unauthorized access.

Install necessary apps and software

Ensure that the workplace phone is equipped with all the necessary apps and software required for the new staff’s role. This can include communication and collaboration tools, productivity apps, and industry-specific software.

Provide ongoing support

Provide ongoing support to new staff with a workplace phone. This can include an IT helpdesk or a dedicated support person who can assist with any technical issues or questions that may arise.

Set up data management policies

Set up data management policies for new staff with a workplace phone. This can include guidelines for backing up data, archiving data, and deleting data when no longer needed.

Review the company’s acceptable use policy

Review the company’s acceptable use policy with new staff and ensure that they understand the guidelines for using their workplace phone. This can include guidelines for personal use, social media, and internet usage.

If you have any questions about your workplace smartphones, we’re on hand to help you. Give us a call today at 01226 971373, or click here to drop us a message and get the ball rolling.