Businesses are about to lose their traditional phone lines. The British Telecom company is switching off the traditional lines in 2025. They’re calling it ‘The Big Switch Off’ in the industry.
Of course, this doesn’t mean businesses won’t still be able to communicate with each other over the phone; they’ll just be using a different system. Cloud-based Voice IP (VoIP) technology has been around for a while, and most businesses have already adopted it as their primary telephone solution.
Apart from the obvious switch, here are just a few VoIP Benefits that may encourage you to make an upgrade now:
VoIP Benefits: It’s More Dependable
VoIP offers more resilience in using alternative forms of communication if the primary link is down. Traditional phone lines are only as strong as the line itself; if it’s cut, there’s no way to get a message to you.
VoIP uses a range of methods to communicate, and if one way is down, it can pick up where it left off on another, either in the vernacular cloud or the alternative internet connection.
VoIP Benefits: It’s More Affordable
More and more businesses are switching to VoIP because it’s cheaper than the traditional calling style. VoIP works over the internet. It uses your current internet connection while traditional lines are expensive to install and maintain.
They can also be electricity-hungry (think of all those ring-tones you set on your old phones) as well as being ugly and a potential security hazard. VoIP is more efficient, environmentally friendly and much more cost-effective.
It Can be Personalised
VoIP can be integrated with a range of interactive features to make your business more personal. For example, you can personalise and streamline your customer experience by developing an interactive phone system with call centre functionality. Similarly, it can be adapted to suit your business.
You can add video calls to your video conferencing and messaging services and even integrate your customer’s online presence with their phone experience. For example, an online order system can be used to integrate with your after-sales service.
It’s More Convenient
The traditional telephone line requires an actual connection to the telephone exchange, whereas VoIP relies on your internet connection. VoIP is available anywhere you’ve got an internet connection.
Although modern VoIP works on a series of servers, there’s no need to install any hardware. You don’t have to spend time or money maintaining equipment or wiring. It’s simply there when you need it, wherever you are.
The Bottom Line
VoIP is the future of business communication. It has already replaced landlines and is often included in business broadband packages. When telecom companies such as BT are looking to phase out traditional lines, it’s time for businesses to take note of the VoIP benefits and upgrade their system.
This technology is revolutionising the way we communicate with each other. If you’re considering buying a new phone system for your business, VoIP should be at the top of your list for its affordability, reliability, and flexibility. Get in touch with us today to learn more about what VoIP can do for you and your business.
Stephenson’s IT Support Solutions can help you if you need reliable IT services. We deliver the best-in-sector IT support and digital marketing services. We’re a trusted local business, and as such, we’re proud to work with both personal and corporate clients in Barnsley and across South Yorkshire. Contact us today to get started!