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VoIP phone

Why Get VoIP for Your Small Business

Communication is essential for all businesses, but maintaining a landline and managing telephone bills might not always be the best option for you. In today’s fast-paced world, you need a solution that will give you quick and quality service. Using a landline phone has its limitations—you cannot always bring it around, and it may cost you more. 

If your business involves talking to different people, partners, and customers, you need to find a better, efficient, advanced, and cost-effective alternative.

The History of VoIP and Its Performance

Voice over Internet Protocol or VoIP was introduced in the market in the 1990s. It uses the internet connection instead of plugging a phone jack in sending a message in digital format. Since the internet wasn’t as advanced in its early days, VoIP’s sound quality used to be so bad compared to the landline alternative. 

However, because the internet connection improved significantly nowadays, so did the popularity of VoIP in the business setting. Now, the VoIP systems benefit from the existing high-definition codecs that make the audio and voice quality of VoIP superior.

Another advantage of VoIP over landline connections is how it is a cloud-based technology. There is no need to buy special equipment to install and maintain a connection. You also don’t have to deal with any special wirings. Therefore, you don’t need an enormous amount of money when investing in a VoIP. 

The Requirements

If you like VoIP but aren’t sure of whether it’s the right one for your business, then here are some signs that it is the right medium for you. 

  • You have excellent network coverage in your area that can accommodate the needs of VoIP. Since it is a cloud-based technology, it won’t function the same if you have weak internet access. 
  • You have a good enough upload bandwidth to handle all your anticipated number of phone calls and other traffic in the network. 
  • Your firewall and router should be able to prioritise VoIP over other internet traffic. 

If you think you can meet all these standard requirements, then VoIP is undoubtedly fit for your small business.  

The Benefits

  • Cost-Efficient – VoIP would not require high costs when it comes to maintenance or monthly recurring payments. At the same time, instead of charging you per minute of the call you make, VoIP has a monthly per-user fee, which can help you save more on expenses. It is also easy to manage, and you don’t need to purchase any other special equipment nor hire an IT staff to keep an eye on it.
  • Many Features – VoIP can make your lives more comfortable in a lot of ways. Here are some of the many features that VoIP can provide your business:
    • Call screening
    • Voicemail
    • Voicemail to email
    • On-hold music
    • Call forwarding
    • Call recording
    • Virtual receptionists
    • Conference calling
    • Instant messaging
    • Video conferencing
    • Missed calls alerts
    • Call logs
  • Highly convenient – Unlike using landlines, VoIP is easy to use and understand, and there are no issues it can’t instantly resolve. On the contrary, it would take a long time before landlines diagnosed and fixed its problem.
  • Versatile – When a new employee comes in, and the company needs to add another phone line, VoIP would make it simple for everyone. The process is straightforward and manageable. 


Having a cloud-based solution also allows employees to bring their business number remotely or at home. Using the VoIP app, they can immediately access their work lines to answer or make important calls anytime. It helps keep everyone connected at all times, especially when needed. 

Conclusion

If your business needs to level up its customer service and client servicing aspects, investing in a VoIP is the solution you need. What makes it great is that you don’t need a huge capital to start a VoIP system in your small company. Just find the right package that works for you and find the right supplier to help you.

If you need VoIP solutions in Barnsley, we’re an IT solution provider that can assist you. We provide VoIP setup and maintenance in one. Call us today to learn more about this service. 

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