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01226 971373

Unlimited IT Support

IT Support Desk Based In Barnsley

Yorkshire Based Small Business IT Support

Here at Stephenson’s IT Support Solutions we offer flexible, best-in-sector IT support options to small businesses in our home town of Barnsley, and throughout South Yorkshire…

Whether you’re looking for a professional one-time fix, an unlimited remote support plan, an on-site support solution, or even a completely bespoke support package, you can trust us to deliver the professional service you need.

 

Can You Live Without IT Support?

Maintaining effective IT systems is key to the success of any business. Left unchecked, even a small fault can escalate – resulting in a range of costly problems… Based on our experience in the sector we’ve identified 3 major IT hazards that harm business’ operations…

 

Data Loss

We see it day-in, day-out… Businesses losing valuable data vital to the success of their operations – but regular maintenance and close monitoring can easily mitigate the threat!

 

Security Breaches

All to often, major security breaches start with a single system being compromised by an infected file or website… Our endpoint security management ensures you stay protected!

 

Downtime

When your systems go down, your business goes down! Your workflow’s disrupted, your valuable time’s wasted, and your customers are left without the service they expect!

If a digital apocalypse is a nightmare too far then work with us to protect your systems… At this point, we could claim to be your ‘IT Superheroes’ – but we won’t…

We’re not Superheroes – Just Local IT Professionals!

If you like the idea of a comic book character in skin-tight Lycra managing your IT systems then good luck to you! But here at Stephenson’s IT Support we believe in taking a professional approach!

From our base in Barnsley, we work hard to meet the needs of small businesses in the South Yorkshire area…

 

Here’s What We Offer:

 

Depending on the support package you select, you could benefit from:

 

– Cloud-Based Monitoring

Pro-active maintenance is a big part of what we do. Our advanced cloud-based monitoring means we’re keeping an eye on your systems 24/7/365. This approach allows us to spot the little glitches and tackle them before they have time to escalate.

 

– Remote Support

90% of problems can be fixed faster and more efficiently via effective remote support. We can securely access your systems, and do what’s needed to get your IT performing like it should – all without the need to schedule a call-out!

 

– Help Desk Support

Have one of those awkward ‘techie’ questions you need answered? Get in touch via phone, or file an online support ticket, and we’ll give you the expert guidance you need!

 

– On-Site Support

We’re still working on a way to replace hard-drives remotely… But until that time, clients who choose our ‘on-site and remote support’ package are entitled to 30 minutes free, on-site help per month, with further support available at a heavily discounted rate!

 

– Patch Management

Tired of dealing with patches and system updates (and the problems that arise when they go wrong)? Let us take care of this ‘necessary evil’ and keep your systems up-to-date without all the drama!

 

– Endpoint Protection

Anti-virus, anti-spyware, and internet security software are key components of a safe system. When you sign-up to our support packages we’ll take on the management of your security software to give you total peace-of-mind!

Our IT Support Packages

We’ve developed 3 IT support packages, each designed to meet the varied needs of the different businesses we work with.

Remote Support 

£15

Per Month, Per Device

Desktops And Laptops

Unlimited Remote Support 

Unlimited Helpdesk Support 

Includes Remote Monitoring

Includes Patch Managment

Managed Anti-Virus

Onsite & Remote Support 

£25

Per Month, Per Device

Desktops And Laptops

Unlimited Remote Support 

Unlimited Helpdesk Support 

Includes Remote Monitoring

Includes Patch Managment 

Managed Anti-Virus

30 Minutes On-Site Support

Pay As You Go IT Support 

£45

PER HOUR

Desktops And Laptops

On-Site Support at £45ph

Remote Support at £35ph

During Business Hours

Remember, we take a flexible approach… If what’s on offer doesn’t meet your needs just get in touch and we’ll tailor a support plan specially for you!

I’ve used Stephenson’s both professionally and personally and Macauley was a great help with everything. We now only run the business from desktops/laptops that he has reconditioned or built and they are brilliant. I wouldn’t go anywhere else! Charlie McGougan

Office Manager, Pennine Lawn Care

Contact US

As a Yorkshire based IT support team, our number one goal is supporting our local clients… 

We believe that your time should be spent doing what you do best – so let us worry about the IT, while you get on with running your business! Fill out the form below, or call us on 01226 971373 to get the support you need!

NEED HELP WITH YOUR COMPUTER?

Feel free to drop us an email studio@stephensonsgroup.co.uk

or give us a call on 01226 971373

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ComputerMend in Barnsley